I like that it's easy to use for my office staff. It does what we need very well! There really isn't much you can dislike about this system other than sometimes there are some glitches but they seem to be working hard at making those disappear so hopefully in time everything will work flawlessly. If your looking into something new then give tigerview pacs a try because once everyone gets used with our set up their lives become easier!! The benefits include being able to have access where ever needed without having multiple computers or laptops scattered around everywhere (which would make anyone crazy). I like that it's very intuitive to use for both staff members (nurses) AND patients/clients! The only thing i dislike about this software in general is how difficult it can be at times when trying to access my own records from home or while traveling. This system has been helpful with our organization providing better communication between providers across state lines without having to physically see each other face-to-face.