The customer support is excellent. I love the ability to send mass emails to clients and customers. The customization is very easy to do and the process is very easy to follow. The product is easy to use and very affordable for small businesses. There is nothing I dislike about the product. I would highly recommend this to anyone who is looking for a simple way to send out mass emails. I use it to send out emails to clients and customers. It is very easy to use and very affordable. I am able to send out mass emails to clients and customers.