Dear Dyson, I am the owner of an excellent vacuum cleaner Dyson V8. I contacted your company regarding a problem with the brushes. The next day, your employee, engineer Alexander, called me back and said that he would come to inspect brush failures. The engineer arrived at the agreed time the next day after the request. Alexander turned out to be fully competent on issues related to Dyson equipment. I had two brushes replaced under warranty. I express my gratitude to your company for such a professional approach to me as a client. And I hope that the replaced brushes will serve me for a very long time. With regards to the warranty case, because it is a technique, these moments tend to happen and there is a guarantee for this. In general, I am very satisfied with the quality of the Dyson V8 vacuum cleaner. Sincerely 04/04/2022