I like how easy it is to input all my information to get parking passes for each employee. The app works well on your smartphone which makes me very happy. It would be nice if there could be other additional features such as more coupons or parking space availability. It's also good that their is a live attendant available in case you need one. This helps tremendously during the day when we are busy and don't want to look up to see who is available to help us. I like that it is easy to use once you get used too all its features! It's not as user friendly if your new at this program but when we have our own tech person they are very helpful in getting us going quickly!! If there was one thing i would change about parkhub so far nothing really because everything works great. We love using parks hub instead paying out cash or running around trying different companies. !