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Japan, Tokyo
1 Level
696 Review
26 Karma

Review on Gelindo by Marc Salem

Revainrating 2 out of 5

Gelindo Does Not Meet the Expectations of Its International Customers

My encounter with Gelindo as an international consumer was a source of frustration for me. Despite having an impressive assortment of outdoor gear and accessories, I ran into several problems that left me feeling frustrated and unsatisfied with the overall experience. To begin, the outrageously high cost of shipping made it difficult to defend my decision to make the transaction. And despite the fact that I paid extra for expedited shipping, my order did not appear until much later than anticipated, which meant that I was unable to utilize the equipment for my trip. In addition, the website did not have the resources necessary to effectively manage purchases from international customers. It was not user-friendly, and there were only a few payment choices to choose from, so it was difficult to navigate. In general, despite the fact that Gelindo might be an excellent choice for customers located in the United States, I would advise customers located in other countries not to make purchases from this online store. It is challenging to find a justification for the purchase due to the high transportation fees, prolonged delivery times, and restricted payment options.

Pros
  • Simple to use webpage
Cons
  • The website's search features are inadequate, and merchandise availability varies widely.