The fact that we were able find all our contact details in one place was really useful, as it meant there wasn't any need for us chasing around different websites or systems trying to get them! We also found this service incredibly easy - they are always happy with feedback when I've phoned up asking questions about things like how their system works but otherwise haven’t received anything other than great advice from Emma herself (who has been brilliant). Nothing at present though so would be good if you have something specific then let me know :) It's made keeping track of contacts much easier which is very helpful especially during busy times such an event management days/weeks leading upto events etc where people can move between sites quite frequently.