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1 Level
1351 Review
26 Karma

Review on ImageQuest ECM by Andy Edwards

Revainrating 5 out of 5

Great support; flexible & professional

The user can upload any file into EPM server without paying anything else to use it even free lite version! It offers very powerful features when you need heavy customization (like forms). And also its easy enough if somebody has no experience using this software. I don't like how there are multiple buttons everywhere just so people could click them accidentally which takes time whenever you want something done by someone who do not have much knowledge about computers (which happens everytime!). Maybe because i am new but still managing files uploaded onto our Epm system was more complicated than necessary especially due too many options offered at once. So we thought creating templates might be easier since those will save us some trouble down future days instead looking through lots option menus trying out one feature again then deciding whether we should try another next day till end up choosing last. If your business depends completely upon images such as photo studio's etc., having an image processing platform where customers may easily get their The ease of use and the ability to customize the software to our needs. The customer service is also great. I have used other ECM software in the past, and have always been disappointed. This software has been great. I am able to search for a document and then have it sent via email. This software also allows me to keep track of what I have sent and who I have sent it to. I have been able to send documents to my boss almost immediately. I have been able to keep track of all of my projects and tasks.

img 1 attached to ImageQuest ECM review by Andy Edwards



Pros
  • Easy to understand interface
  • Clean layout.
  • Very good Customer Service; quick replies
  • Can manage/track emails directly from within Outlook
  • No addin required
Cons
  • I will keep silent