I like how easy it is for me as my mom or dad (or both) go into hospital they can do all of this without having us there! It's very helpful because you don't have time during your day off work when visiting patients at home while still being able tto check up online what happens if anything goes wrong!! The app doesn’t get updated often so some things are missing but overall not terrible yet just wish more features were added regularly such has text messaging etc which would be great especially since we use our phones most days anyway.