It has been extremely easy to use, with great support from its customer service department as well. I have found that everything works exactly how it should within this product. The only thing i dislike about vega soft sa de cv is their lack of flexibility when using certain features such as adding another user or having more than one person share access at once (if you are not familiar w/ multiple people sharing information). This can be easily fixed by contacting your account manager for assistance. Great program overall! No issues thus far but if there was something they could change just to improve upon the experience we would do so without hesitation. Accessing and working remotely via VPN makes our work day go much smoother.