To put this in perspective, I've been a certified computer engineer, webmaster, and programmer for almost 35 years. The step-by-step guide completely omits mention of the required hard drives, let alone how to install them. Luckily I knew they were needed and needed and just installed them. The documentation was also wrong, and what lights were on or how to troubleshoot. The included setup wizard couldn't find the device either. It seems that you need to completely disable your antivirus for it to work. In a nutshell. Installation and setup, which should have taken five (5) minutes or less, took almost five (5) hours. And two (2) phone calls to their support team who actually only provided the information that was originally intended to be in the guide. Once you log into the device directly using the IP address, setup becomes much easier and faster. However, it is not compatible with any of the current or even modern browsers. Some of them only work with older browsers and only with their 32-bit versions. The list of problems goes on. The support team spent most of their time forcing me to uninstall and install old browsers and check for plugins. In the end, I got around the shortcomings of this device and its programs, but I still don't have full functionality. Save your money, buy something else!
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