So I had to do some tries to get it working. Here are tips from my experience.1. That's big! WAIT after pouring your drink, let it sit in the cup for a few minutes without moving anything. I found moving around makes it harder for slush to form. If you start scraping and stirring right away, it won't form. 2. Make sure the mug has been in the freezer for a while (at least 4-8 hours). 3. Use a carbonated drink (I haven't tried one without, but this might work) 4. Use a chilled drink. Room temperature also works, but takes longer5. Note that this mug is not very large inside. I don't have exact measurements but I would say you fit about 8 ounces? After filling the cup for the second round, forming the slush will not be easy. If I had any input I would say make the cup bigger so it can hold more of the drink.
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