I like how easy it was to get started, as well all of there customer service support team helped me through my training phase so quickly! There are some things you can do better (like adding more features), but overall this system has been very helpful in managing our equipment inventory database for over 30 years now!! We have no issues using DTMS at current time- however we want even MORE capabilities available within their product line up. Currently nothing about DTMSPatterns or any other part makes us look back regretfully - only positive thoughts from those who use products made by them daily. ! Great software/product if your looking into having good quality control tools easily accessible via web browser without needing expensive hardware installed everywhere around world wide site location wise. !! It's not perfect when used correctly yet helps greatly towards being able realize where problems exist such as poor workmanship etc., which allows managers make quick.