I just made the poor decision to place an order with KOPHOTY's online store, and it ended up being a total and utter failure. The website is cumbersome and difficult to navigate, which makes the process of purchasing online aggravating. After a long wait, my order was finally delivered, however the products did not live up to their claims, and the quality was poor. When I tried to get in touch with customer service, I was confronted with a lengthy waiting period and responses that were not very helpful. Stay away from the KOPHOTY online store at all costs in order to spare yourself the hassle. There is a large number of competition in the fitness industry from other merchants who provide superior goods and a more streamlined purchasing experience.