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France, Paris
1 Level
758 Review
40 Karma

Review on Wolf Gourmet 6-in-1 Multi Cooker: Precision Cooking with Sous Vide, Sauté, Slow Cook, and More! by Eric Edgar

Revainrating 2 out of 5

No sou vide sensor; Wolf did not send for four weeks.

I received this item about four weeks ago. I bought it mainly because it had a sou vide function and because I could get rid of my frustrating and mostly awful all clad slow cooker. I carefully unpacked it while listening to the radio, but after searching around I couldn't find the temp probe. I looked and looked and looked again - but without a probe. So I called Wolf customer service. After a long conversation I was told that they would send me the missing part. Like I said, that was about four weeks ago. However, I did not receive the part. Later I used the slow cooker function, it worked fine. I think the thing is quite heavy and look forward to using it again. The low rating is due to the customer service and I am not getting what I paid for.

Pros
  • Good workmanship
Cons
  • No performance