Review on iC360 by Nick Moody

The best thing about this tool is that it provides you with all kinds of reports, so I can easily see how many calls we have made in total for every day since when! This makes me very happy as my manager wants us to make sure our customers are satisfied at any time they interact or call them through phone numbers provided by Vodafone India Limited (VIL). Also there was no such option before where one could view their calling details online but now everything has been sorted out thanks to ic 360!! If your looking into knowing which countries receive more incoming traffic from different regions then just go ahead an use Ic-360 Business Analytics Tool. It gives detailed information regarding customer satisfaction levels across geographies/countries.