I like that you can set up your own chat room, so we are able to have different types of rooms depending what our visitors would need in order be successful at their jobs! Sometimes it's hard when someone doesn't know how long they will last while working with us - but after having been using this software since its inception (and still), there has never once made me want them out or not recommend keeping people here as customers/users because everyone knows exactly why everything works within each part / section available!! This isn’t one feature alone; rather several parts work together seamlessly which makes things very easy if anyone needs help figuring something "out" from another department who may just "need directions".