I love how easy it is to use with my iPad or desktop computer compared to old software that was difficult to use! It makes entering all information at one time very simple. There are not many features but they have great customer service if you need help with any problem which helps when there isn't much training available online. This is a must-have app because it saves me SO MUCH TIME! The only thing I dislike is sometimes some items don’t show up in certain reports. But this doesn’t usually last long so it does not really affect anything. We had used an older version of Microsoft Office before and found that too confusing as well since we are not tech savvy people and we didn't know what everything did. And we were using Excel spreadsheets instead of having our own database of records. Now we can easily keep track of all the records like burials, memorials,.