I love how easy it makes my job of managing customer reviews much easier! It's so simple for me to add new customers or existing ones as well with ease too. The only thing that would make this program better (in terms) if there was more options in regards to sorting them out by date uploaded etc - but other than that no complaints here at all :) Really handy tool overall!! We use voco mainly because we do not want any negative reviews coming through our website/social media accounts from unhappy clients who were never sent anything via email after purchasing items online. I like that it's easy for me to use as soon as i install the app in my phone (android). It gives accurate results and all information can be accessed via search engine or by scanning QR codes from any of the product pictures. The only thing i dislike is sometimes the bot does not respond well with some questions. Give it a try! We have been using this tool since last few months and we never had problems till now.