It was easy for our staff members who did not have any experience with this product,to be able to use it without needing extensive training from an IT support person or developer. We were looking at several vendors of Class Management Systems when we approached DSG about their digital sign up option but in my opinion they had more functionality than other products out there. I would highly recommend using them if you are considering purchasing one as we found that they offered multiple options which allowed us flexibility while still keeping all aspects covered!