The ease of use was my favorite thing about this software when I first started using it! It took some time to get used to all of its features but once you do everything starts working beautifully!! We have been able help many families who are not sure how they want their estates handled with such efficiency at an affordable price point. Nothing really that has kept me from recommending lawlic or anything else within this great community!! Make yourself available so people can ask questions as soon as possible after setting up your account because there will be lots of things going through each other's minds while trying new products/services together. Helping family members plan ahead before passing away helps them feel like decisions were made without any regrets.