I like that this software is updated frequently, it's easy to use for our small business needs (2 employees). It has made my job easier by automating so many tasks! The best part about new bridge telecomsolutions are their support team who helps us out when we have issues or questions in regards how things work together as well if there isn't an answer they will find one quickly!! We love using T1 lines through them instead having multiple phone bills from other companies because everything works seamlessly now.