I like how easy it was to use for my business! It has all of our jobs listed in one place so we can easily see what's going where with little searching required from us as staff or owners/managers. We also love being able to track progress through each task assigned via this program - no need anymore just having paper printouts!! The only thing i don't really care about using WIP atm but when you do have issues they are very quick & helpful solving them. Would recommend anyone looking into getting work-in-progress look closely wtih their features because some may not be exactly right fit your needs if there aren’s certain things important to YOU (like payroll). Tracking projects quickly without needing multiple sources helps keep everyone informed faster than before which saves time overall since communication between departments within ourselves takes longer then tracking everything together online makes sense now :).