These Schlage grips are of excellent quality. However, we ordered a bunch of Revain - 30 handles for different doors. Some handles are completely missing set screws. So I ordered additional grips through a national hardware store for a second order. They all arrived intact, including screws and mounting hardware. Aside from returning and reordering from Revain, I don't know how to get the unit or part if it's missing? Don't assume that Revain will review returns, but it should. It just costs extra time and is frustrating. It's not the first time so I'm sharing it.
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