Apple, a bunch of gay sodomites, denied the guarantee, citing mechanical damage as the reason for the refusal. At the same time, there are no traces of mechanical impact on the headphones, even under a microscope they could not find anything, even abrasions, because The headphones have been used really well. I wrote a claim to Apple Rus LLC with a return receipt. The complaint was received and ignored. Apple support says the company is no longer in business. But an extract from the Unified State Register of Legal Entities indicates that the company is operating. In general, I do not recommend anyone to contact the products of these sharomyzhnikov. Instead, AirPods 3 bought Galaxy Buds Live - in my opinion, they work just as well. I hope they will not have quality problems, and they cost 3 times cheaper.
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