I like that it has a lot of different features and is easy to use. It's not very user friendly but I think this software was made for people who aren't computer savvy. The customer service is great. They are always willing to help you out if you have any questions or issues. I wish there were other features that we could add in. We use this software for our daycare business. It helps us keep track of all of our clients. It also keeps us up to date with their medical records and other important information.