The best part of intelli is it helps you keep track all information about each user in one place instead having multiple spreadsheets or documents for different purposes like billing/support requests etc., I also love how easy this software makes my life by providing me an overview at once time which allows us as managers make changes quickly without wasting our precious hours doing research over several days! Nothing so far but will update when we have any issues :) It does what its suppose too solve problems such as keeping records up date & organized plus tracking progress using milestones along way from start till end project completion.