The best thing about stratified marketing automation tool has been its ability it provides me as my business owner by providing various reports which help us understand who we should target more effectively alongwith giving recommendations regarding future campaigns etc., I wish there was option available where i could add multiple contacts at once instead if adding one contact only like other email tools out here! It's very easy software & no technical skills required while using this product since everything happens under hood without any user intervention needed! Highly recommended!! Automated emails sent via salesforce CRM system!!