I requested a discount and bought the product. When I had to enter the order number, I kept getting the message that the order could not be found. I emailed immediately and never received a reply. At that point I will return the product and provide appropriate feedback on your program. I am only returning an item for a refund as the discount has not been credited. The item looks exactly like the picture but I cannot confirm absorbency, smell, durability or anything else about this item.
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