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Georgia, Tbilisi
1 Level
749 Review
49 Karma

Review on SUPOLOGY by Sick Yeldell

Revainrating 3 out of 5

Overpriced and disappointing outdoor gear shopping experience with SUPOLOGY

I recently made the decision to try buying at SUPOLOGY for my needs in outdoor gear, but I wasn't too impressed with the website. First of all, I saw that they charged much more than other outdoor merchants. I chose to give them a try despite the high prices because of their reputation for producing high-quality outdoor equipment. I was sorry to learn that the products did not meet my expectations when I received my order, though. The sleeping bag I bought was not as warm as claimed, and the tent I bought was challenging to erect. I also saw that the items' building materials were poor quality and not as long-lasting as I had planned. I discovered the return process to be extremely onerous and difficult when I attempted to return the things. Even after spending a lot of time and effort returning the things, I was still assessed a restocking fee. Overall, I thought shopping at SUPOLOGY was pricey and disappointing. I wouldn't advise anyone looking for high-quality outdoor equipment at a good price to shop at this website. You can find many more merchants who provide a greater value for your money.

Pros
  • Team that provides customer care that is both responsive and helpful
Cons
  • There may be restocking fees associated with product returns and exchanges.