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Ukraine, Kiev
1 Level
700 Review
43 Karma

Review on Briout by Sivabala Mickel

Revainrating 2 out of 5

An Upsetting and Discouraging Experience with Briout's Online Store

I do a lot of my shopping online, so I was pleased to give Briout a shot for their selection of home and kitchen goods. Despite this, the encounter left me feeling quite let down. To begin, the user interface of the website was complicated and difficult to browse. I had a hard time finding what I was looking for, and the filters weren't very helpful. Second, the product descriptions were missing vital information, such as the product's dimensions and its constituent parts. Because of this, it was difficult for me to decide whether or not a product would meet my requirements. In addition to this, the process of checking out was convoluted and time-consuming. Due to the fact that the website did not retain my address, I was had to enter it manually each time I placed an order. When I went out to customer care with my concerns, they did not respond and were not helpful in any way. This made the situation more worse. My time spent shopping at Briout's online store was, on the whole, a frustrating waste of my time. I would not suggest using this website to anyone hoping for a quick and easy buying experience because it does not meet those criteria.

Pros
  • Website that is easy to use.
Cons
  • Limited shipping to other countries