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Enoch Sahay photo
Georgia, Tbilisi
1 Level
717 Review
85 Karma

Review on TOETOS by Enoch Sahay

Revainrating 3 out of 5

A Disappointing Online Fashion Retailer to Say the Least TOETOS

Because I frequently browse for clothes online, I couldn't wait to give TOETOS a try. However, my experience was not satisfying in any way. Although the website was simple to traverse, the lack of in-depth product descriptions and images made it difficult to make educated purchasing decisions. There were some hiccups during the checkout procedure, and the shipping times were longer than I had anticipated. In addition, the process of returning an item was aggravating because there were insufficiently clear instructions and there were delays in obtaining refunds. To make circumstances even more difficult, the standard of the products was below average. The shoes were poorly made and uncomfortable, and the jewelry appeared to be of low quality because it quickly became tarnished. The inconsistent sizing contributed to the aggravation, which in turn led to numerous returns, which was a waste of both time and money. The negative experience was compounded by the ineffective and unresponsive customer support that was provided. As an internet fashion retailer, TOETOS did not live up to my expectations overall. I was disappointed. No one who values having access to high-quality goods and dependable customer service should go there, in my opinion.

Pros
  • Quick delivery
Cons
  • Customer service that does not aid