The ability for me as owner/operator of my clinic, I can access all aspects from anywhere with any device! This makes it very easy when we are out in our cars visiting clients, etc., since there's no need to bring along paper files (or worse yet carry around hard copies).
There could be some additional training required by staff members who use this software but overall not much has been needed so far. It does come standard with many pre-set modules which allows us veterinarians more time spent doing what needs done rather than filling pages upon sheets trying to figure things ourselves - also saves printing costs too!