The best thing about this software is that it has an advanced feature which allows me to create custom campaigns for my clients, even if they are not using any of our products! There can be some lag in time when you have too many users or devices connected at one point so I would suggest having your own server with more bandwidth capacity than needed during peak times/concurrent usage periods. Try out different features available like social analytics etc., It's pretty good but could use better UI & UX design as well. We're solving problems related to customer engagement by providing them insights into their brand image via customized content creation services across all touch points including digital media such as websites, mobile apps, emails etc..