I love that it is easy to use, great for my children who don't like going in person at all! It has been very helpful with keeping their appointments as well as helping them keep track of what they need done when we are not able to be there ourselves. There was nothing about this program that i disliked or would change anything if given another chance. This app really helped us out quite a bit since our schedule changes often due to work commitments etc. We have found a lot more peace-of mind knowing everything will get taken care of while away from home.