It is very easy to use and understand, it's not complicated or difficult to set up, and you can start using it immediately. The platform is very flexible, allowing multiple queries to be executed in parallel, which has huge benefits in terms of time. There are many options available for customization, such as filters and sorting. I like how easy it is to get started using it, as well as the ease of understanding it. The dashboard is easy to configure, and its interface is intuitive. I also appreciate that the support team is always there to help me whenever I have doubts. I would definitely recommend this solution to others. We are solving problems related to customer service within our company, specifically within our call centers.