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Turkmenistan, Ashgabat
1 Level
718 Review
64 Karma

Review on UGHOLIN by Greg Princeking

Revainrating 3 out of 5

UGHOLIN Has Some Room for Growth

I was eager to check out UGHOLIN's web shop since I believe that fashion should be available to everyone. However, there was a lot missing from my encounters. While there is a lot to choose from, they might use some work in a few key areas. To begin, they don't have regular sizes. The fit of their clothes varies drastically, despite the fact that they claim to offer sizes that work for a wide range of body shapes. Customers who are trying to order the proper size online may become frustrated by this. Second, not all of their products are of adequate quality. I hope the clothes are as long-lasting as the pricing suggest they will be. Some of the things I bought, though, began to wear out after only a few uses. Thirdly, UGHOLIN has terrible customer service. I had to make multiple calls before someone finally answered my question about a problem with my order. When I did, the employee was uninformative and didn't appear to care about helping me fix the problem. Finally, clients who are eagerly awaiting their products may become frustrated by the lengthy shipping and processing timeframes. Even though UGHOLIN is dedicated to making fashion more accessible, there is still opportunity for development and refinement. There is need for improvement in sizing uniformity, product quality, support services, and shipping and processing delays.

Pros
  • Website that is simple to navigate.
Cons
  • a limited number of designer brand names to choose from