I like that you can see what people have read in your emails as well when they open them up. It's very helpful for getting feedback from clients about my work! Sometimes it isn't accurate so be sure to double check before making big decisions regarding projects/clients etc.. You're able to use this software if you don’t need an entire team behind using one platform (although we do). This is great because sometimes our other staff members get confused by having multiple platforms at once but not many others really utilize all aspects of masterbase effectively. We also enjoy being able to track analytics such as number opened vs deleted within each project category since its more detailed than just email count alone.