I read many reviews and looked at many pictures before ordering. My purchase decision was made for a small handle and while it takes up some space so I can't grip the jar tightly as I use fermenting lids, I needed some room to expand. When I received mine, one of the weights had a defect on the bottom that could potentially trap some air. I contacted Eden Farmhouse and received a reply within hours and a few days later I had a replacement for the faulty load. Customer service was top notch and I was impressed with their commitment to customer satisfaction.
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