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1 Level
1326 Review
60 Karma

Review on Incentivesmart by Antonio Bacon

Revainrating 4 out of 5

Great benefits provider & amazing customer care

I like that they are very flexible when it comes to different types of programs in place for my office! They offer some really great incentives for employees but also have several other ways we can motivate people outside of these incentive plans - which is key since sometimes you just need more than one way to get your point across!! The support from them has been fantastic too! We’ve used multiple services within IncentiveSmart over time (from rewards cards, gift card portals etc) so there were no issues with switching between providers once we moved forward. As always though, make sure your needs fit what service/provider offers best before signing on. Their team helped us understand all options available at each stage of implementation; this was helpful because not every program offered would be suitable or aligned perfectly for our business.

Pros
  • Flexible
  • Great customer care &amp management teams.
  • Wide variety offerings both internally + externally.+ Very knowledgeable staff+ Prompt responses if anything changes / goes wrong along delivery timeline
Cons
  • Not as user friendly overall experience compared most portal solutions outthere