The system has been running for over 5 years now, which means it's very stable and reliable. It can be used by any level of users - from newbies to seasoned captains! I like how easy everything is to use. There are lots of tutorials and videos available online as well as training sessions conducted regularly. Sometimes we need more in-depth support or additional features requested. We have all our flight operations (departure/arrival) data stored within this software, so it makes us feel secure knowing that if anything happens during an emergency situation, we'll still know what happened with our flights.