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United States of America, Manchester
1 Level
497 Review
0 Karma

Review on πŸ’§ Revitalize and Refresh with the New Wave Enviro Alkaline Water Filter Pitcher by Brittany Rodriguez

Revainrating 1 out of 5

Terrible customer service

I have no real problems with the product itself. My problem lies with the seller. It was damaged when received (the timer didn't turn on). I emailed them several times for assistance and, like a group of robots, little attention was paid to the actual complaint. This, along with the sporadic auto-generated replies, was disappointing. So take the risk of buying from this company. Fortunately, a real manufacturer contacted me and helped me.

Pros
  • Complete set
Cons
  • Functionality