I like that it is secure to use because you know your data are safe with this program. It has all my information in one place so now i never have any issues when searching for patient info or other business related things. Sometimes it takes a while to load but thats not really an issue for me. The cost can be expensive if you do not need such advanced features as they offer. If you're looking for something simple then go ahead and try out the free trial version first before deciding whether its right for you or not. Its easy enough for anyone to learn how to navigate around even without having much experience at all. We needed more organized records because we were trying to keep everything up-to-date which was hard to manage sometimes especially over email. Now our files look better than ever!