I like how easy it is for us, as an agency of record (and non-profit), to use this tool with our clients' customers - we can see their accounts in one place! It's not perfect yet but they are working hard at making improvements every day so you should be able to find what your looking for right away if needed or have someone help look up information from them. For now though just know there will always be things wrong until everything works perfectly 100% all time which hopefully won't take long given Google/WuHa has such great resources available through Stack Overflow etc.. We're solving some pretty big problems here within accounting departments by being easily accessible when dealing directly wtih client services reps who don’t understand spreadsheets very well nor do finance people either really.