The door cannot slide (and therefore cannot be refilled) because of course the door cannot slide into the wall. Apparently the doors slipped off years ago. from the wall. And if customers get one that slides against the wall, they can return it and get another with a door that slides away from the wall. But I think there are no more error-free ones. I've ordered dozens over the years and returned each. Every time I've escalated this with Revain she's told them to revise the description if they don't go through the camp to separate the two species and they always promise an "investigation" after which I'll come up with a decision will be contacted. But nothing ever happens.
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