I am pleased with my experience using zoom MD for all of our practice needs. The ability to store patient information in one place has been very helpful. It would be nice if we could have more access to certain functions when working remotely. We were able to use it as much or little as needed until COVID19 hit home and people started staying at home more often. At that point everyone had different workflows so there was never any sense of consistency. It's easy to navigate with good search capabilities for finding patient information or scheduling appointments! I have not encountered any issues using this software as of yet!! My office uses zoom MD daily in our practice management section which allows us access from home if we are unable too be at work during business hours when other clinicians may need medical attention due ot illness/injury etc..