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Review on ๐Ÿ–๏ธ Safavieh Cape Cod Collection Handmade Coastal Braided Jute Area Rug, 3' x 5', Natural/Blue by Hector Trung

Revainrating 1 out of 5

Poor quality, poor customer service from manufacturer

Two of these rugs were ordered in May 2015. Based on the pictures online they were perfect for our cottage and we trusted the Safavieh name for quality. A retired couple and a small dog live in the house. We're away quite a bit so it's not used full time. The carpets have been properly cared for. One is used under the dining table. One is used in the adjoining living room under the coffee table. These rugs are torn at the edges. The threads are torn everywhere. Large pieces of webbing have come loose and are sticking out. All in all it's falling apart, looking too shabby and worn to have had so little time and use. They are an eyesore and an embarrassment. We are ready to replace them now after less than three years of light use. According to my research, carpets last more than 10 years. Safavia's answer didn't help. Neither does Revane. :(

Pros
  • Very good value for money
Cons
  • Excessive price