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Review on TRENDnet TEW-631BRP: High-Speed 300Mbps Wireless N Broadband Router by Doug Booth

Revainrating 5 out of 5

GREAT product and GREAT customer service - MAC COMPATIBLE

OVERVIEW: This router works great, is Mac compatible (80211n and b/g) and has fast and helpful tech support. I bought a new MacBook Pro and couldn't connect it wirelessly to my existing NetGear router. I've spent hours on the phone with Apple and even more hours in the Apple Store without much joy. When I first bought my NetGear router I tried to get technical support from them and never wanted to repeat this useless exercise. So I ended up ordering this TRENDnet TEW-631BRP (which was cheap and had decent reviews) as a last resort, fully expecting that I would just spend more hours with a tech and get no joy either (lots of MacBook Pro user forums with no wireless connection to any router). I received the router and immediately called TRENDnet technical support (they are available 24 hours a day, 7 days a week!). I was on hold for less than 5 minutes (5pm Jan 2nd) and not only found someone who was knowledgeable. He even knew how to guide me through the more advanced aspects of Mac work. Within half an hour I had a fast, working wireless network connecting every Mac in the house. Some other reviews have complained about the router's looks, but I personally like the blue color.

Pros
  • Ideal for a small home
Cons
  • Almost everything is fine