I like that it's pretty easy to use once you get used to how everything works; there are many different ways to customize your app as well! The support team can be slow at responding sometimes - which doesn't help when we need something fixed right away or within 24 hours (which happens often). It also takes longer then expected sometimes before they respond back with what exactly needs fixing/changing etc.- this makes us think twice about whether our issue actually matters enough to spend time working through issues vs just getting things done quickly if its not really important. But all those problems aside, most people seem happy so far using urologisto, but i've heard some stories from other users who aren't satisfied either way though.