Very disappointed, have used this product about 20 times and find it excellent. Then one morning I pulled the trigger and got ready for work, came back into the kitchen to find the appliance boiling like crazy, water dripping all over the counter and onto my hardwood floor, the appliance was almost boiled away and should have done yet given a few minutes. Tried the unit again after it dried completely and same thing, it didn't turn off, just kept heating until the water was ready to blow out the top. I contacted Hamilton Beach just as I was outside the return window and they happily shipped me a new unit as long as I paid the $12 SHIPPING AND HANDLING FEE. I bought it on the Lightning Deal for $16. Thank you HAMILTON BEACH. So in the bin and I will never buy a Hamilton Beach product again. DON'T SEARCH BY THE REVIEWS, THIS IS GARBAGE
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