The customer service team at Adaptik, Inc. is the most amazing! They are very friendly and always willing to assist. There is a small learning curve to get a grasp on the software, but that shouldn't be hard since it does function very similarly to the software used in the field by actuaries. Just be prepared to put in the time to learn the system. The time saved while using the software is huge, and it allows us to get our work done faster. This saves us time and money. I like that it is easy to use, has all of the modules that are needed for our business and is very intuitive. We have not run into any issues since we started using it. The support team can be slow to respond but they do eventually get back to you. They also charge more than other providers. But if you need a robust POS system with good customer service then this is the one to go with. It has been great so far. We are solving some problems with our cash flow and inventory control.
๏ปฟ